Customer Service

Frequently Asked Questions

• Shipping, Delivery, & Tracking

  • How can I track my order?
  • Do you offer free shipping?

• Placing an Order

  • How do I choose a ship date for my order?
  • What shipping options do you offer?
  • Can I add a gift message to my order?
  • How do I enter a promo code?
  • Do you offer discounts on large orders?
  • Do you have a corporate gifting program?

• Account Information

  • How do I reset my account password?
  • How do I access current and past orders?

• Order Information

  • How do I find out who sent me my evergreen gift?
  • Where do I find the gift message?
  • Where do I find the order number?

• Product Care

  • How do I care for my wreath, swag, centerpiece...?
  • How long will my evergreen product last?
  • How do I care for my wreath?
• View All Topics