Our Policies

We are happy to provide FREE UPS ground shipping on all of our products anywhere in the contiguous United States. Free shipping is not available to Alaska or Hawaii. However, shipping to these two states is available for $35 per item. We do not ship to Canada at this time.

Delivery times with the FREE ground shipping is approximate - items can be shipped 2-3 days before or after the selected Ship Out Date.

Shipments that are being sent using our Free UPS Ground Shipping take approximately 2-6 business days to be delivered once they leave our warehouse. Shipments to the East Coast take approximately 4-6 business days while shipments to West Coast addresses take approximately 2-4 business days. 

Adverse weather conditions can sometimes delay deliveries. Most of the time our carrier gets it right, but every once in awhile they run into weather conditions that are beyond their control. In addition, a very busy holiday season can occasionally lengthen delivery times for UPS. Thank you so much for being flexible and understanding if a package takes a little long to be delivered! We know UPS is working hard and doing their very best to get our fresh evergreens delivered to everyone's homes.

The delivery times of shipments that are being sent with Expedited Services will be in accordance with the service that was selected (Next Day, 2-Day, or 3-Day delivery). Please note that UPS no longer guarantees its Expedited Services. So while utilizing an Expedited Service may be quicker, the delivery date is not guaranteed.

Taxes are based on the shipping address in accordance with state laws.

Expedited Shipping Options

All Expedited shipping options are delivered within the 48 contiguous states. Many customers choose to pay to expedite orders during the holiday season for quicker delivery if they need their products by a certain date. 3-Day service will be delivered in approximately 3 business days.
New for 2020: UPS no longer guarantees their Expedited services. Therefore, this is not a guaranteed service. So, while expedited orders are expected to be delivered more quickly than free ground shipments, delivery times are not guaranteed.

NOTE: Shipments to Alaska and Hawaii may require additional time in transit and are also not guaranteed.

All Expedited shipping options are delivered within the 48 contiguous states. Many customers choose to pay to expedite orders during the holiday season for quicker delivery if they need their products by a certain date. 2-Day service will be delivered in approximately 2 business days.
New for 2020: UPS no longer guarantees their Expedited services. Therefore, this is not a guaranteed service. So, while expedited orders are expected to be delivered more quickly than free ground shipments, delivery times are not guaranteed.

NOTE: Shipments to Alaska and Hawaii may require additional time in transit and are also not guaranteed.

All Expedited shipping options are delivered within the 48 contiguous states. Many customers choose to pay to expedite orders during the holiday season for quicker delivery if they need their products by a certain date. Our overnight service is expected to be delivered in approximately one business day.
New for 2020: UPS no longer guarantees their Expedited services. Therefore, this is not a guaranteed service. So, while expedited orders are expected to be delivered more quickly than free ground shipments, delivery times are not guaranteed.

NOTE: Shipments to Alaska and Hawaii may require additional time in transit and are also not guaranteed.

Please Note:

All times are based on Pacific Coast Standard (PST) timezone. These UPS transit times are approximate and not guaranteed. Adverse weather conditions can sometimes delay deliveries. Most of the time our carrier gets it right, but every once in awhile they run into weather conditions that are beyond their control.

Shipping Time Transit Map

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